what our clients say
Very swift service, with little paperwork and success for our first claim.
Waiheke Plumbing & Gas
Slater Byrne was great to deal with
The communication was fabulous and prompt. There was no mucking around and a very quick turn around.
Definitely recommend and we will certainly use them again if required.
We sent two overdue accounts to Slater Byrne and have had immediate success. The first has paid within 24 hours which is amazing given their total disregard to our attempts at recovering the monies outstanding.
Sometimes that 3rd party intervention is what it takes
Very professional and effective service, my debt was surprisingly recovered within a short period. Highly recommend.
|For a first time user of a debt collection agency I found Slater Byrne Recoveries to be helpful and prompt. They explained everything I needed to know, acted quickly and successfully recovered my money. They handled negotiations in a situation where I was past wanting any contact with my customer. 10/10 would recommend.|
|Very efficient and easy process and the client paid quickly so a great result.|
|SUCCESSFUL OUTCOME IN RECOVERY PROCESS BY GARTH POST|
|Thanks to Garth and the Team and Slater Gordon !|
|Annabelle and the team were absolultey great! They made everything run so smoothly and were so prompt in answering any questions we had.|
|Slater Byrne were great from the first email Very fast Efficient and on the ball Outcome was what I expected Thanks very much for your help and will be utilizing Slater Byrne for all future matters Chris Jims Landscaping|
|Before you give up on your debt collection, you should try those people. They provide professional, hassle free, cost effective service, highly recommend.|
Effective and Result-Driven Debt Collection in Australia
Leave the Stress of Debt Collection to Us
Slater Byrne are a commission based debt collection agency operating across Australia.
We specialise in helping all types of businesses and companies recover overdue accounts and improve cash flow.
We are different to others in that we aim to find the underlying cause of why you’re not being paid and strive to resolve the issues you may be facing.
By taking this approach, we have always had great success in getting debts paid whilst at the same time maintaining your client relationships.
If you have the appropriate clause included in your Contract or Terms & Conditions, we can add the Recovery Costs on top of the overdue balance.
We are a commission based service and only get paid on the monies that we collect.
Simply put, if we do not collect the debt, we do not get paid.
What better incentive is there than that to ensure that Slater Byrne is driven to recover your bad debt.
On our reviews page, you will see that we are unique in our approach and are not like most other firms.
Trusted by over 5000 companies in Australia
Latest Case Studies
A Client recently engaged Slater Byrne Recoveries to help collect a three-year-old debt. The Client referred this debt to another debt recovery company last year but that firm was unable to collect the amount and,...Read More
Many businesses struggling with managing their debt are afraid to pick up the phone for fear it would be the debt collectors. With numerous stories of harassment, it is no wonder that there is general...Read More
In a debt collection case for an aged care facility, Slater Byrne Recoveries recouped the full amount of $68,114.32, plus $7,492.57 in commission. In another case for the same Client, we facilitated a payment plan...Read More
Frequently Asked Questions
Outsourcing your debt to an experienced debt collection agency has many benefits. It allows your business to:
- Improve its cash flow
- Focus on its core functions
- Reduce its operating costs
- Improve quality of service
In an environment of rising bad debt, consumer credit stress, and increased mobility, your debtors may be on the move. Losing touch with them can cost you money and threaten your cash flow. Slater Byrne Recoveries (SBR) subscribes to various databases that allow us to cross-check your debtors against a variety of comprehensive and reliable data sources and fast-track the debtor location process. This gives us an edge when it comes to tracking people down. Our service allows you to locate your debtors quicker and get your cash flow back on track. Simply locating your debtor can be the difference between recovery and write-off.
Once the solicitors start the legal process, what usually happens is the debtor will obtain legal representation and the process of backwards and forwards begins.
A litigation assessment is taken out on every debt – if we have attained information about the debtor and can see no key assets or benefits to legal proceeding, we will then advise you not to proceed. We will provide a platform for the litigation lawyer to use correct and intelligent information for proceedings. We will quote you costs up front (no surprises) and the cost will be much cheaper as we get wholesale prices on legal fees.
Our initial consultation will explore what services would best suit your needs. Different clients have different needs. Also, every debt is different, so each one needs to be handled differently to get a good result.
SBR requires certain information on your customer(s) and where possible, you should supply the following: written agreements, Director’s Guarantee, copy of dishonour cheques and copy of statements or outstanding invoices. If in doubt, contact our collection experts and they will clarify your query immediately.
Our commission charges are paid at a percentage of the debt we collect. If you have a signed written agreement from your customer which states they have agreed to pay these fees, SBR can add these fees on top. If a matter proceeds legally, you will be pre-quoted as to what this cost will be. Legal fees are mostly recoverable, however they are at the discretion of the court. We try to recover every last expense and if you obtain a judgment, interest will be added on top of the amount you are awarded from the date of the debt.
Generally, this should be done if your customers exceeds your credit terms and you have contacted them more than three times or if you have customer(s) over 90 days plus and have had no response or payment. If your customer(s) are refusing to pay your account and they have exceeded your credit terms – act immediately. The faster the account is handed to a collection agency, the better the result!
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