what our clients say
Slater Byrne have been most helpful in assisting us to recover debts. Despite all of our own attempts the debtors were not forthcoming however after just one letter and a few phone calls the full debt and commission was recovered and paid to us quickly and easily. Very happy with their service, promptness, efficiency and communication throughout every step of the way. We will definitely use their services again.
Great service. Prompt and efficient.
Took the problem out of my hands, and got the result I needed quickly.
quality work completed here, its been a great weight off the shoulders since Garth came on board working with us. Thank you so much for the hard work thus far. Champion effort.
Easy to work with, great communication, and a fast, excellent outcome!
Quick, easy and effective! Within a few days our debt was paid in full. Thanks guys- great job!
I was very pleased with the easy and friendly process. Staff were very professional and pleasant to deal with. Highly recommend.
Great help, we got the result we wanted and in reasonable time.
Thank you Rebecca, appreciate your professionalism and support.
Great Service and very professional. Highly recommended debt collection agency
Tania and the Slater Byrne team are very good at what they do. They are responsive and always courteous
An excellent result and I would thoroughly recommend Slater Byrne
Helped us with recovering > $100k AUD within 2 months.
This amount is although not much but is very meaningful to our small business owners’ bottom line.
Effective and Result-Driven Debt Collection in Australia
Leave the Stress of Debt Collection to Us
Slater Byrne are a commission based debt collection agency operating across Australia.
We specialise in helping all types of businesses and companies recover overdue accounts and improve cash flow.
We are different to others in that we aim to find the underlying cause of why you’re not being paid and strive to resolve the issues you may be facing.
By taking this approach, we have always had great success in getting debts paid whilst at the same time maintaining your client relationships.
If you have the appropriate clause included in your Contract or Terms & Conditions, we can add the Recovery Costs on top of the overdue balance.
We are a commission based service and only get paid on the monies that we collect.
Simply put, if we do not collect the debt, we do not get paid.
What better incentive is there than that to ensure that Slater Byrne is driven to recover your bad debt.
On our reviews page, you will see that we are unique in our approach and are not like most other firms.
Trusted by over 5000 companies in Australia
Latest Case Studies
Slater Byrne Recoveries received a lodgment of a debt totalling AU$212,728.92 for business management solutions services. The Client informed us that they contacted the company for payment before but hit a wall when the debtor...Read More
A Client recently engaged Slater Byrne Recoveries to help collect a three-year-old debt. The Client referred this debt to another debt recovery company last year but that firm was unable to collect the amount and,...Read More
Many businesses struggling with managing their debt are afraid to pick up the phone for fear it would be the debt collectors. With numerous stories of harassment, it is no wonder that there is general...Read More
Frequently Asked Questions
Outsourcing your debt to an experienced debt collection agency has many benefits. It allows your business to:
- Improve its cash flow
- Focus on its core functions
- Reduce its operating costs
- Improve quality of service
In an environment of rising bad debt, consumer credit stress, and increased mobility, your debtors may be on the move. Losing touch with them can cost you money and threaten your cash flow. Slater Byrne Recoveries (SBR) subscribes to various databases that allow us to cross-check your debtors against a variety of comprehensive and reliable data sources and fast-track the debtor location process. This gives us an edge when it comes to tracking people down. Our service allows you to locate your debtors quicker and get your cash flow back on track. Simply locating your debtor can be the difference between recovery and write-off.
Once the solicitors start the legal process, what usually happens is the debtor will obtain legal representation and the process of backwards and forwards begins.
A litigation assessment is taken out on every debt – if we have attained information about the debtor and can see no key assets or benefits to legal proceeding, we will then advise you not to proceed. We will provide a platform for the litigation lawyer to use correct and intelligent information for proceedings. We will quote you costs up front (no surprises) and the cost will be much cheaper as we get wholesale prices on legal fees.
Our initial consultation will explore what services would best suit your needs. Different clients have different needs. Also, every debt is different, so each one needs to be handled differently to get a good result.
SBR requires certain information on your customer(s) and where possible, you should supply the following: written agreements, Director’s Guarantee, copy of dishonour cheques and copy of statements or outstanding invoices. If in doubt, contact our collection experts and they will clarify your query immediately.
Our commission charges are paid at a percentage of the debt we collect. If you have a signed written agreement from your customer which states they have agreed to pay these fees, SBR can add these fees on top. If a matter proceeds legally, you will be pre-quoted as to what this cost will be. Legal fees are mostly recoverable, however they are at the discretion of the court. We try to recover every last expense and if you obtain a judgment, interest will be added on top of the amount you are awarded from the date of the debt.
Generally, this should be done if your customers exceeds your credit terms and you have contacted them more than three times or if you have customer(s) over 90 days plus and have had no response or payment. If your customer(s) are refusing to pay your account and they have exceeded your credit terms – act immediately. The faster the account is handed to a collection agency, the better the result!
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